Collect Zendesk Chat data into your data warehouse or ours. The Matatika pipelines will take care of the data collection and preparation for your analytics and BI tools.
Zendesk Chat is a live chat software that allows businesses to communicate with their customers in real-time on their website or mobile app.
Zendesk Chat enables businesses to engage with their customers in real-time through live chat, providing personalized support and assistance to improve customer satisfaction and increase sales. The software offers features such as chatbots, triggers, and analytics to help businesses optimize their chat experience and improve their customer service. With Zendesk Chat, businesses can also track customer interactions across multiple channels and integrate with other Zendesk products for a seamless customer support experience.
The user agent string that identifies the client application making the API request.
The number of days to search for chat history when syncing with the API.
The number of days to fully sync chat history when syncing with the API.
The access token used to authenticate API requests.
The maximum number of agents to retrieve per page when querying the API for agent information.
The date from which to start syncing chat history when using the API.
Extract, Transform, and Load Zendesk Chat data into your data warehouse or ours.