Collect Zammad data into your data warehouse or ours. The Matatika pipelines will take care of the data collection and preparation for your analytics and BI tools.
Zammad is an open-source help desk and customer support software.
Zammad is a web-based, open-source help desk and customer support software that allows businesses to manage customer inquiries and support requests across multiple channels, including email, social media, chat, and phone. It offers features such as ticket management, automation, knowledge base, reporting, and integrations with other tools. Zammad is designed to help businesses improve their customer service and support operations by providing a centralized platform for managing customer interactions and resolving issues quickly and efficiently.
The date from which to start retrieving data from the Zammad API.
The base URL for the Zammad API.
The authentication token required to access the Zammad API.
A mapping of Zammad objects to destination fields in the destination system.
Configuration settings for the stream maps.
Whether or not to flatten nested objects in the Zammad API response.
The maximum depth to which nested objects should be flattened.
Extract, Transform, and Load Zammad data into your data warehouse or ours.