Collect Stella Connect data into your data warehouse or ours. The Matatika pipelines will take care of the data collection and preparation for your analytics and BI tools.
Stella Connect is a customer feedback and quality management platform for contact centers.
Stella Connect helps contact centers gather real-time feedback from customers and use that feedback to improve agent performance and overall customer experience. The platform allows customers to rate their interactions with agents and provide specific feedback, which is then used to create coaching opportunities for agents and identify areas for improvement in the contact center. Stella Connect also provides analytics and reporting to help contact center managers track performance and make data-driven decisions.
Extract, Transform, and Load Stella Connect data into your data warehouse or ours.